Job Description

Overview:

The Process Optimization & Implementation Specialist will play a pivotal role in transforming internal operations through the integration of technology, streamlining processes, and leading change management initiatives. This role supports strategic decision-making by improving efficiency, data visibility, and service delivery across the academic appointment lifecycle--from hire to termination. The Specialist will also champion a culture of continuous improvement and advocate for investment in innovative solutions.

:

Process Optimization & Technology Integration (25%)

Lead automation and workflow optimization efforts, partnering with IT to enhance systems like Interfolio and Workday.

Collaborate with stakeholders to streamline policies, procedures, and approvals for improved efficiency.

Enhance business intelligence tools, including dashboards and reports, to support data-driven decisions.

Improve budgeting and hiring processes for greater accuracy and responsiveness.

Address process bottlenecks (e.g., immigration workflows) to reduce delays.

Change Management & Stakeholder Engagement (25%)

Design and execute change management strategies to support adoption of new systems and processes.

Build strong relationships with academic units, leadership, and administrative staff to drive collaboration.

Standardize processes while addressing the need for hands-on support and exceptions.

Communicate project updates and outcomes clearly to all stakeholders.

Continuous Improvement & Budget Advocacy (25%)

Advocate for funding to support ongoing improvements and tech initiatives.

Foster a culture of continuous improvement, empowering staff to identify and act on optimization opportunities.

Measure and refine implemented changes based on data and feedback.

Ensure long-term sustainability through documentation, training, and cross-team coordination.

Qualifications and Key Requirements:

Bachelor's degree in Business Administration, Project Management, Organizational Development, Information Systems, or a related field. 4 -7 years of progressive experience in process improvement, operations leadership, or project management, ideally in higher education or a similarly complex environment. Advanced degree (Master's) preferred. Preferred certifications include Lean Six Sigma, PMP (Project Management Professional), Prosci Change Management, Agile Scrum Master, or similar. Proficiency in Microsoft Office applications; familiarity with applicant tracking systems or HRIS tools is preferred
Proven experience leading organizational change and cross-departmental initiatives.

Background in implementing and optimizing enterprise technology platforms (e.g., HRIS, ATS).

Familiarity with academic appointment or HR process design is highly desirable.

Salary and Benefits:

Depending on your experience and interview.

Opportunities for professional development and growth

A collaborative and supportive work environment

Kindly note that only shortlisted candidates will be contacted for an interview.

Job Type: Full-time

Pay: AED7,000.00 - AED8,000.00 per month

Application Question(s):

Can you join immediately
Experience:

process improvement, operations or project management: 4 years (Preferred)
License/Certification:

* Lean Six Sigma, PMP , Change Management, Agile Scrum Maste (Preferred)