Location-Dubai , ,United Arab Emirates (AE)

Job ID -5356

Job Purpose:

The Process Improvement Executive, reporting to the Sr. Supply Chain Leader, manages special projects for improvements that are not covered by Warehouse Management System:

• They are responsible for preparing SQL Macro request for the team .

• Review current task of teams that can be optimized with solutions.

• Work together with all teams on different projects relating to Inbound, Outbound, Inventory, warehouse and IT logistic teams.

• Lead all special projects from design to implementation for the logistics team from time to time along with IT support for development.

• Review the team KPI performance including Reporting Presentation , SOP\'s , PBI preparations.

Key Accountabilities :

Typical Duties Included Are, But Not Limited To :

• Conduct analyses and make appropriate recommendations as needed.
• Consolidate and prepare reports
• Assess and monitor warehouse transactions required for presentation and reporting.
• Review and Propose solutions for Service Quality Issues
• Prepare SOP\'s for the logistics team and Special projects.
• Report project plans, progress, and results.
• Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to take advantage of opportunities or, in the case of shortages, to minimize negative impacts on a business.
• Explain proposed solutions to customers, management, or other interested parties through written proposals and presentations.
• Develop an understanding of customers\' needs and take actions to ensure that such needs are met.
• Develop and implement tools to maintain service quality level in fulfilling customer requirement.
• Maintain and develop positive business relationships with a customer\'s key personnel involved in or directly relevant to a logistics activity.
• Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources.
• Review logistics performance with customers against targets, KPI\'s and service agreements.
• Prepare SOP\'s for Customer and Internal request.
• Prepare PBI to provide more visibility to Logistic Overall Activities

Basic/ Job Requirements :

• Master\'s degree in business or related fields.
• English proficiency.
• Computer Proficiency: MS office Applications (Word, Excel, Macro, Power Point & Outlook)
• 1 - 3 years\' experience in a related field.
• Knowledge of SQL Scripting.
• Knowledge of operational activity and service in Logistics & Freight.
• Knowledge of ground operations
• Knowledge of specific customer needs / requirements for customers requiring Supply
• Chain.
• They also must be able to multitask and keep up in a fast-paced work environment.
• Inventory specialists should work well in a team setting, as well as on their own with minimal supervision.

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world\'s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex\'s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

Aramex