Job Description

About Us:

Binghatti Holding is a leading real estate and investment group headquartered in Dubai, renowned for its dynamic architecture, innovation-driven mindset, and diversified portfolio across multiple sectors. As part of our ongoing digital transformation and operational excellence initiatives, we are expanding our Business Process Management (BPM) capabilities and seeking detail-oriented professionals to support this journey.

Role Summary:

We are looking for a meticulous and proactive

Process Documentation Specialist

to assist in capturing, organizing, and standardizing business processes across departments. The ideal candidate will work closely with BPM Analysts and business stakeholders to create professional process documentation that supports continuous improvement, compliance, and knowledge retention.

Key Responsibilities:

Document both

As-Is

and

To-Be

business processes in coordination with BPM Analysts. Create clear and professional process maps using tools such as

Visio

,

ARIS

,

Bizagi

, or

Signavio

. Ensure all documentation follows consistent formatting, symbols, and recognized modeling standards (e.g.,

BPMN 2.0

). Conduct process walk-throughs, interviews, and workshops with stakeholders to gather accurate input. Maintain organized version control and repository of approved process flows. Support knowledge transfer and handover of finalized process documentation to relevant teams. Assist in the continuous refinement and optimization of documented processes.

Requirements:

Minimum

2 years of experience

in process documentation or business analysis roles. Proficiency in process modeling tools (e.g.,

Visio, ARIS, Bizagi, Signavio

). Solid understanding of

process mapping standards

such as

BPMN

. Strong attention to detail, with excellent formatting and logical sequencing skills. Ability to work independently and meet defined timelines with minimal supervision. Strong written and verbal communication skills, with the ability to simplify complex processes.
Job Type: Full-time