Problem Manager
Job Description
Location: Abu Dhabi, UAE
Employment: Full Time
Industry: AI and IT Company
Sector: Government Entity
Contract: 1 year - extendable
Experience: 7-9 Years
Role Overview
Drives root cause analysis and long-term resolution to reduce recurring incidents.
Key Responsibilities
Create problem records for priority incidents
Lead RCA and corrective action plans
Reduce incident recurrence through proactive strategies
Maintain problem management documentation
Provide trend and statistical reporting
Required Skills & Certifications
ITIL 4 Problem Management
High Velocity IT (HVIT)
Strong RCA and analytical skills
Skills Required
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Job Detail
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Job IdJD2224493
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned