Assist the PRO in handling all government-related documentation and transactions.
Support in applying for and renewing:
Employment visas (new, renewal, cancellation)
Emirates IDs and medical fitness tests
Labour contracts and work permits
Trade licenses (new, renewal, amendments)
Prepare and submit applications to government portals (MOHRE, GDRFA, ICP, DED, etc.).
Follow up on the status of submitted applications and ensure timely completion.
Maintain organized and up-to-date records of all company-related legal documents.
Track expiry dates for visas, licenses, IDs, and other permits.
Assist in compiling reports for management on government transactions and renewals.
File copies of all receipts, applications, and official correspondence.
Assist in onboarding new employees by handling their visa and documentation processes.
Coordinate with HR to ensure smooth completion of employee government formalities.
Schedule and arrange medical tests, Emirates ID appointments, and visa stamping.
Support in employee visa cancellations and end-of-service formalities.
Support the PRO in visiting or communicating with:
Ministry of Human Resources & Emiratisation (MOHRE)
General Directorate of Residency & Foreigners Affairs (GDRFA)
Federal Authority for Identity, Citizenship, Customs & Port Security (ICP)
Dubai Municipality / Abu Dhabi Municipality
RTA, DEWA, Civil Defense, Chamber of Commerce, etc.
Assist in collecting and submitting required documents to relevant departments.
Ensure the company complies with UAE Labour Law, Immigration Law.
Stay updated on changes in government procedures, fees, or online systems.
Support in renewing company and branch licenses, establishment cards, and insurance documents.
Prepare letters, forms, and supporting documents for government transactions.
Help with data entry and uploading files to government online portals.
Arrange for translations, attestation, or notarization of official documents when needed.
Handle company mail, courier, and document deliveries to and from government offices.
Coordinate between employees, HR, management, and external authorities.
Maintain good relationships with government officers and service centers.
Support in scheduling appointments for PRO visits and document submissions.
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