Job Description

Job Purpose
The Principal Solutions Architect is dedicated to ensure presales functions are managed effectively and efficiently to meet the organization's targets in addition to managing strategic accounts towards sales growth and revenue.

Leadership

• Drive innovation, encourage the team members to think creatively and to find new ways of doing things.
• Foster an environment that encourages eagerness, commitment, and high levels of performance by motivating team members to perform at their best and building a positive work environment.
• Foster an environment that encourages collaboration and teamwork, leveraging the strengths of each team member and supporting to develop their skills and abilities.
• Empower the team members to make decisions where appropriate, fostering a culture of trust, responsibility, and problem-solving mindset.
• Create contingency plans, act swiftly and decisively when problems occur within the team.
• Guide the team members through changes, help them to manage resistance and keep morale high.
• Act as role models, demonstrating Bespin Motto, behaviors, and ethics that Bespin aspires to uphold.

Service Consultancy

• Understand customer requirements and fulfil them with the proper solutions.
• Act as the point of contact for pre-sales customer engagements.
• Advise Sales, Marketing, and Service Delivery team on the deliverables of services projects by developing detailed scopes of work, and clearly present complex ideas and solutions.

Account Planning

• Provide regular reports on account performance and keep the technology heatmap updated by identifying areas for improvement.
• Manage strategic enterprise and government accounts and develop relations with key decision makers to secure large-scale deals and develop long-term partnerships.
• Identify different opportunities for cross-sell and upsell through the proper technology heatmap and account planning with sales team.

Solution Approach

• Develop the technical architecture, scope of work, and design of cloud and hybrid environments.
• Script technical proposals/ responses for Cloud/Managed Services Opportunities.

Additional Responsibilities
Business Enablement

• Develop different technical materials and educate customers on the value of the Bespin Global proposition.
• Perform webinars on the emerging cloud technologies.
• Stay up to date with industry trends and competitors' offers to position the company's solutions.
• Participate in the Rhythm of Business motions and critical business engagements with strategic partners along with the vendor alliance and account managers.

Relationship Management

• Build strong relationships with customers, vendors, and partners to enhance collaboration and sales opportunities.
• Keep abreast of the latest industry trends, competitor offerings, and emerging technologies.
• Act as customer consultant of the new trends and services and advise on the best model to adopt while launching a new service.
• Serve as a key advocate for the products and services set in discussions with potential customers and partners to direct opinions and inspire action.

Compliance

• Comply with any filing requirements imposed by local governing authorities.
• Comply with all tax reporting and payment requirements.
• Comply with the group guidelines.
• Identify and mitigate financial risks by implementing effective internal controls and risk management strategies.
• Comply with the company's Information Security Management System (ISMS) and ISO 27001 requirements and actively participate in regular training and audits to ensure continuous alignment with the standard.

Code of Conduct
At Bespin, we are committed to excellence in all that we do, continually seeking opportunities for improvement and innovation. We prioritize fostering a positive and collaborative atmosphere where teamwork thrives, and we expect all our employees to embrace this commitment as well.
Key Expectations:

• Embrace a dedication to excellence and actively seek opportunities for improvement and innovation.
• Contribute to a positive and collaborative environment that encourages effective teamwork and support.
• Collaborate with colleagues to adapt and achieve shared goals, driving success together.
• Serve as a role model for peers by embodying the Bespin Motto and upholding the behaviors and ethics that define our organization.
• Help create a vibrant and inspiring workplace for all employees.

Job Specification
Education

• Bachelor's degree in Computer Science, Computer Engineering, Cyber Security, Computer Information Systems or any related field.

Professional Certifications

• Azure Solutions Architect - Expert, AWS Solutions Architect - Professional, GCP Professional Cloud Architect (at least one certification Is mandatory)
• ITIL V4 (Preferred)
• Cloud Network Specialty (Preferred)
• Cloud Security Specialty (Preferred)
• Leadership and Management Certifications (Preferred)

Knowledge

• Security: Security solutions (Firewalls, WAF, IPS/IDS, DLP, NDR, SIEM, etc...)
• App Modernization
• Cloud Infrastructure

Skills Required