Communicate and provide resources to patients and caregivers about patients conditions and treatment requirements
Recognize and appropriately manage challenging behaviors of patients and caregivers
Liaise and follow through with patients and all health and social care providers to keep everyone informed and updated
Organize patient information for efficient data transfer to relevant internal staff and external providers
Receive and collate information from new, existing, and transfer patients
Liaise with other providers to ensure patients at risk are monitored adequately
Conduct checks on data input to ensure quality and consistency
Generate reports for population health management
Coordinate among multidisciplinary teams in the providers setting
Liaise with clinical and non-clinical staff for effective patient management
Organize and manage minutes of internal meetings as needed
Follow-up and tracking of preventive screening results to ensure the timeliness and completeness of follow-up as specifications and care-pathway
Qualifications:
Preferred Qualifications:
Diploma or equivalent certificate in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences or Business Administration
Bachelors degree in Health-related fields (e.g., Health Care Administration, Public Health, Health Education), Social Sciences, or Business Administration
Preferred Experience:
Minimum 2 years of experience at a healthcare provider (e.g., hospital, outpatient clinic) or with a healthcare professional
Medical center operation and coordination
Quality experience in JAWDA, TASNEEF KPIs
Experience in administrative duties and use of databases
Experience in primary care services (such as chronic disease management, and preventive services)
Knowledge of medical terminology
Skill Set and Attributes:
Excellent verbal and written communication skills in English and Arabic
Strong organizational and documentation skills and attention to detail
Strong critical thinking and problem-solving skills
Proficiency in the use of common word processing, presentation, spreadsheet, and email tools
Data analysis and management skills
Skills Hub is an online recruitment portal based in Abu Dhabi.
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