to join our team. This hybrid role combines pricing and listing management with direct guest communication--especially on Airbnb--to maximize both revenue and guest satisfaction. The ideal candidate is highly organized, analytical, and customer-focused with prior experience in the vacation rental or hospitality industry.
Key Responsibilities
Pricing & Revenue Optimization
Monitor market trends, seasonality, and competitors to maintain competitive pricing.
Implement and manage dynamic pricing strategies using tools like Pricelabs, Beyond Pricing, or manual methods.
Assist with forecasting and occupancy rate optimization.
Listing Management
Create, update, and maintain property listings across platforms (Airbnb, Booking.com, Vrbo, internal website).
Ensure listings are accurate, visually appealing, and SEO-optimized.
Regularly audit listings to maintain consistency in pricing, photos, and availability.
Guest Communication (Primarily on Airbnb)
Respond to inquiries, booking requests, and guest messages in a timely and professional manner.
Provide accurate information on pricing, availability, and property details.
Resolve guest issues or coordinate with the support team to ensure high satisfaction and 5-star reviews.
Use Airbnb messaging tools and templates to streamline communication.
Data & Platform Coordination
Ensure property availability and calendars are always up to date.
Troubleshoot listing issues and ensure compliance with platform standards and local regulations.
Collaborate with property managers and operations teams to reflect real-time property status.
What We're Looking For
Qualifications
Bachelor's degree in Hospitality, Business, Marketing, or a related field (preferred).
1-3 years of experience in vacation rentals, hospitality, pricing, or e-commerce listing roles.
Prior experience with Airbnb or short-term rental platforms is highly preferred.
Skills
Strong communication and customer service skills.
Analytical mindset with comfort in Excel, Google Sheets, or pricing tools.
High attention to detail and organizational ability.
Familiarity with PMS or channel management systems (e.g., Guesty, Lodgify, Hostaway) is a plus.
Ability to work independently and manage time efficiently in a fast-paced environment.
Benefits
Competitive salary + performance-based incentives.
Flexible work schedule and potential for remote work.
Growth opportunities in a fast-expanding company.
Job Types: Full-time, Part-time, Permanent
Pay: AED3,000.00 - AED10,000.00 per month
Expected hours: 40 - 50 per week
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