Only For Female staff.
Priority for those who have husband or family Visa The primary job of the customer service representative is as follows: To address customer issues and resolve them in a timely and efficient manner. Capability to handle freight enquiries quotations and coordination with local and international clients Experience in rate request service negotiations with Shipping lines airlines and overseas agents Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer requests and concerns are being dealt with immediately. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues. Customer Service Representative Responsibilities:
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