With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user's unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.
This role focuses on CloudBlue, a HostPapa business that powers cloud commerce for many of the world's largest service providers, including major Telcos, distributors, and MSPs. CloudBlue enables partners to monetize and manage cloud services and subscriptions at scale, combining the agility of a high-growth business with the backing of a global organization.
As a
Pre-Sales Solutions Architect,
you will act as a trusted technical advisor throughout the pre-sales and onboarding lifecycle, working closely with customers, sales, and delivery teams to design cloud solutions that meet business and technical requirements. You'll translate customer needs into scalable architectures, guide solution design decisions, and help drive successful adoption of our cloud platforms.
What you'll do
Partner with Sales and Account teams during pre-sales to understand customer goals, challenges, and technical environments
Lead technical discovery sessions and architecture discussions with customers
Present solution designs, trade-offs, and recommendations to both technical and non-technical stakeholders
Build and deliver compelling product demonstrations and manage Proof of Concepts (PoC) from scope definition to final validation during the sales cycle
Own the technical response for RFIs/RFPs and navigate complex security/compliance reviews
Lead the transition from Sales to Implementation, ensuring the post-sales team has a deep understanding of the customer's technical environment
Collaborate with Engineering teams to ensure proposed solutions are feasible, scalable, and aligned with platform capabilities
Develop and maintain reference architectures, solution blueprints, and best-practice documentation
Serve as the technical expert for the Onboarding team. You will step in to resolve complex architectural blockers or integration "edge cases" that arise during deployment
Stay current on cloud trends and emerging technologies to inform customer recommendations
Channel field insights back to Product and Engineering to influence the product roadmap
Support other tasks or projects as assigned to meet team and business needs
About you
Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
Experience in Solutions Architecture, Pre-Sales Engineering, or Technical Consulting roles within the SaaS/Cloud space
Strong understanding of cloud platforms, distributed systems, and modern application architectures
Solid understanding of Identity and cloud security frameworks
Comfortable leading customer-facing technical conversations and presentations
Ability to translate complex technical concepts into clear, business-oriented solutions
Experience evaluating requirements and recommending architectural approaches rather than implementing every component
Collaborative mindset with the ability to work across Sales, Product, and Engineering teams
Strong communication skills with both technical and executive audiences
Experience using integration methodologies (REST API, JSON, scripting) is desirable
What we offer:
Work from anywhere - this is a remote opportunity
A competitive salary that values you and your unique skill sets
Career advancement & professional development opportunities to help you reach your full potential
Flexible work arrangements to support work/life balance
About us:
At HostPapa, we've been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24/7 award?winning customer support in four languages.
Our HostPapa team values diversity and inclusion. We have a friendly company culture built on trust and respect. With the acquisition of several companies into our product portfolio, we're growing at an incredible rate and have ample opportunities for career growth.
Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can't wait to meet you!
HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.
HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.
It is anticipated that this position will be performed outside of Ontario.
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