Looking for a technically savvy Pre-Sales Consultant (Salesforce) with 5 to 10 years of overall CRM PreSales experience out of which 3+ years in Salesforce CRM platform. The consultant is expected to be the one who spent his/her initial years working as a developer/tester and switched career into BA/Pre-Sales. The candidates should possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis, Technology Solution Design, Effort & Cost Estimation, Proposal Preparation, Client Presentations and Cross Functional Collaboration. The Pre-sales Consultant coordinates technical pre-sales activities and transfers industry, technical and product knowledge to customers via good written, verbal and presentation skills, development of formal sales proposal in addition to assisting in all levels of technical account planning. Responsibilities
Provide answers to (technical) questions in a Request for Information (RFI) or a Request for Proposal(RFP)
Identify gaps in business requirements, analyze functional requirements, map with technical deliverables, develop questionnaire to elicit clarity & quality in requirements
Produce techno-functional proposals \xe2\x80\x93 conceptual and detailed and have strong sense of business acumen
Assists customer, prospect and Sales Representative to build a compelling and competitive business case and ROI
Develop and authorize technical business solutions, product presentations and demonstrations
Support sales opportunities with technical analysis and requirement scoping
Prepare estimations \xe2\x80\x93 effort and cost estimations to augment sales proposals \xe2\x80\x93 Support at external and internal customer facing events \xe2\x80\x93 as a technical representative to support business calls \xe2\x80\x93 Build custom demonstrations and deliver Proof Of Concepts (POC)
Provide first-line technical support for software evaluations \xe2\x80\x93 third party solutions or tools, systems integration solutions, and/or pilot projects
Actively participate in internal business/sales team meetings and provide consultative support \xe2\x80\x93 Build technical relationship with delivery teams, prospects or existing customers to support overall prospect/customer engagement
Assists with the qualification of the opportunities and/or identification of target accounts
Assists with the creation of a sales cycle plan
Manages hand-over to the Services Functions (Post-Sales Support and Professional Services) for live project implementation
Qualification, Skills & Experience (Mandatory)
Graduate in Science or Engineering with overall 5 to 10 Yrs. experience in Pre-Sales of Software Solutions or Products.
At least 3+ years of strong experience in providing pre-sales support in Salesforce CRM platform
Deep knowledge of Sales Cloud, Service Cloud, Marketing Cloud, Communities, Chatter, Salesforce1 and other Salesforce eco system
Minimum 3+ Years of development experience in any technology \xe2\x80\x93 understand and reproduce technical designs, architecture diagrams, solution landscapes, requirement mapping
Affinity to both technology and business with fluency in English communication (written/verbal) is essential
Strong ability to discuss and demonstrate business benefits and value to a customer of a technical solution.
Must be able to translate technical and business requirements into cost-efficient solutions
Excellent presentation and demonstration skills
Strong understanding and knowledge about Cloud Computing, Cloud based solutions and tools
Good working knowledge of databases technologies \xe2\x80\x93 MS SQL Server, Oracle, My SQL etc.
Good working knowledge of web & mobile technologies \xe2\x80\x93 HTML, XML, Salesforce1
Good understanding and knowledge of enterprise applications & technologies \xe2\x80\x93 ERP, CRM, ECM, EAI, Social Media, Document Management Systems, Cloud Storage Systems, Web Commerce Systems, Portals, Knowledge Systems, Collaboration systems
Other Desirable Skills (not mandatory but an added advantage)
Strong skills in data management including data capture, warehousing, segmentation, mining, storing, cleansing and security
Having Sales Cloud/Service Cloud Consultant certification is an added advantage
Deep understanding and knowledge in web-based systems architecture, SOA, enterprise application architecture
Project Management Knowledge \xe2\x80\x93 Agile (Scrum) project methodologies apart from Waterfall model
Deep understanding of B2B Integration, EDI integrations, third party integration of Salesforce with AppExchange Apps, API based integration, Service Oriented Architecture, Single Sign On, SOAP, REST Protocols, Web Services, Security implementation etc.
Job Features
Job Category
Information Technology
Experience
3+
Salary
6000 USD
Career Level
Mid
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