Job Description

Meet annual service revenue goals, provide accurate sales forecasting, and manage customer relationships. Advise customers on equipment status and recommended replacements. Maintain effective communication with all external stakeholders. Coordinate with all the FS teams and product teams if needed, to satisfy service opportunities and manage existing installation upgrades and Spare parts requirements with the FS teams. Keep up to date the data of Installed Base of the customers to support in providing offers for Spare parts and life cycle services. Conduct regular customer visits to educate on product life cycles. Create customer accounts, track leads, and handle company registrations. Offer technical support and respond to emergencies with 24/7 coverage. Manage service contracts as the main contact, seeking additional sales opportunities. Maintain service logs and continually improve technical and safety skills. Drive trade sales growth through effective sales and demand management. Lead proactive sales campaigns and assess risks and opportunities for product and solution offerings. Take inbound calls and e-mails to support existing customer base and foster new points of contact and potential accounts thanks to marketing & sales campaign, FSR leads and CCC/other sales leads. Analyze CRM data for pipeline, forecasts, and profit planning. Support development and implementation of market strategies and service contracts. Foster positive client relationships and use financial strategies to boost revenue. Conduct customer meetings and site visits, review satisfaction, and gather market intelligence. Respond on-time and on-quality to On-demand requests from the customers. Attend industry events and stay informed on market trends and best practices. Bachelor's degree in electrical engineering 5+ years of experience in life cycle services Sales for UPS Strong experience in sales, business development for power distribution products and solutions of at least 5 years "lead cross-functional teams in the development and implementation of initiatives. experience in dealing with and conducting negotiations with customers. Experience in attending exhibitions/ conferences and conducting presentations. Market and technology savvy, working knowledge of respective cluster/country market, trends, competitors. "*An entrepreneurial mindset able to influence stakeholders. Able to lead and manage projects/activities through influence. Self-directing and self-motivating. An active change agent who is willing to take an appropriate amount of risk. An individual with a strong sense of urgency. An individual with a strong customer focus." Dubai is a vibrant, cosmopolitan city known for its modern architecture, luxurious lifestyle, and rich cultural heritage. Living and working in Dubai offers an exceptional quality of life with world-class amenities, a safe environment, and a thriving expatriate community. Experience a dynamic blend of work and leisure in one of the world's most exciting cities. Ready to make a difference? We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

Skills Required