Job Description

Portfolio Analyst - Retail Credit and Collections - Dubai, UAE
Role Summary
First Abu Dhabi Bank (FAB), the largest financial institution in the UAE, is hiring a Portfolio Analyst to support its Retail Credit and Collections division in Dubai. This role focuses on driving strategic portfolio analysis, optimizing collection performance, improving MIS processes, and enhancing automation and reporting systems. Ideal for a data-savvy banking professional with strong analytical, technical, and cross-functional coordination skills, this position is key to improving efficiency and reducing risk in retail banking operations.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Banking / Mortgage Professionals
Function: Data Science / Analytics
Salary: AED 18000-22000 monthly
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Position Responsibilities

• Manage monthly MIS reporting, portfolio data extraction, and performance dashboards
• Design, execute, and refine collection strategies across retail banking products
• Allocate capacity and targets across collections teams; monitor and support incentive pay-out
• Conduct segmentation analysis for risk-based portfolio handling and strategy optimization
• Track NPA (non-performing assets) accounts and follow up with teams for resolution
• Coordinate with internal departments like Portfolio Management, CAD, Finance, and IT for data reconciliation and process alignment
• Lead automation of manual collection processes to enhance operational accuracy and reduce time
• Provide UAT support for new system launches or upgrades in collection systems
• Manage collection systems data (Alchemy), ensuring timely extraction and accuracy
• Develop executive-level presentations and reports for senior leadership decision-making
• Handle agency management, monitoring collector performance and process adherence
• Drive insights and improvements through data analytics, access tools, and SQL-based reporting

Candidate Requirements

• Bachelor's degree in any discipline (Finance, Business, or IT-related fields preferred)
• 2-10 years of relevant experience in retail banking, collections, or credit analytics
• Strong knowledge of banking products, credit cycle, and NPA recovery processes
• Advanced skills in Microsoft Excel, Access, SQL; familiarity with analytics tools preferred
• Strong communication and presentation skills to interact with stakeholders and management
• Proven ability to automate manual processes and enhance reporting efficiency
• Analytical mindset with experience in capacity planning, incentive frameworks, and strategic dashboards

Why Join FAB
At FAB, you'll work in a forward-thinking environment where innovation and data-driven decision-making shape the future of banking. With supportive leadership, a commitment to professional growth, and exposure to strategic initiatives, your impact here will be tangible. Join a team that values expertise, collaboration, and performance.
About the Company
First Abu Dhabi Bank (FAB) is the UAE's most trusted financial institution, delivering tailored banking solutions across personal, corporate, and investment sectors. With a focus on customer excellence, innovation, and global expansion, FAB sets benchmarks in financial services while remaining committed to integrity and community values.
Job Title Portfolio Analyst - Retail Credit and Collections - Dubai, UAE
Portfolio Analyst - Retail Credit and Collections - Dubai, UAE
Role Summary
First Abu Dhabi Bank (FAB), the largest financial institution in the UAE, is hiring a Portfolio Analyst to support its Retail Credit and Collections division in Dubai. This role focuses on driving strategic portfolio analysis, optimizing collection performance, improving MIS processes, and enhancing automation and reporting systems. Ideal for a data-savvy banking professional with strong analytical, technical, and cross-functional coordination skills, this position is key to improving efficiency and reducing risk in retail banking operations.
Job Details
Location: United Arab Emirates
Location: Dubai
Industry: Banking / Mortgage Professionals
Function: Data Science / Analytics
Salary: AED 18000-22000 monthly
Gender: Any
Candidate Nationality: Any
Candidate Preferred Location: Any
Job Type: Full-time
Position Responsibilities

• Manage monthly MIS reporting, portfolio data extraction, and performance dashboards
• Design, execute, and refine collection strategies across retail banking products
• Allocate capacity and targets across collections teams; monitor and support incentive pay-out
• Conduct segmentation analysis for risk-based portfolio handling and strategy optimization
• Track NPA (non-performing assets) accounts and follow up with teams for resolution
• Coordinate with internal departments like Portfolio Management, CAD, Finance, and IT for data reconciliation and process alignment
• Lead automation of manual collection processes to enhance operational accuracy and reduce time
• Provide UAT support for new system launches or upgrades in collection systems
• Manage collection systems data (Alchemy), ensuring timely extraction and accuracy
• Develop executive-level presentations and reports for senior leadership decision-making
• Handle agency management, monitoring collector performance and process adherence
• Drive insights and improvements through data analytics, access tools, and SQL-based reporting

Candidate Requirements

• Bachelor's degree in any discipline (Finance, Business, or IT-related fields preferred)
• 2-10 years of relevant experience in retail banking, collections, or credit analytics
• Strong knowledge of banking products, credit cycle, and NPA recovery processes
• Advanced skills in Microsoft Excel, Access, SQL; familiarity with analytics tools preferred
• Strong communication and presentation skills to interact with stakeholders and management
• Proven ability to automate manual processes and enhance reporting efficiency
• Analytical mindset with experience in capacity planning, incentive frameworks, and strategic dashboards

Why Join FAB
At FAB, you'll work in a forward-thinking environment where innovation and data-driven decision-making shape the future of banking. With supportive leadership, a commitment to professional growth, and exposure to strategic initiatives, your impact here will be tangible. Join a team that values expertise, collaboration, and performance.
About the Company
First Abu Dhabi Bank (FAB) is the UAE's most trusted financial institution, delivering tailored banking solutions across personal, corporate, and investment sectors. With a focus on customer excellence, innovation, and global expansion, FAB sets benchmarks in financial services while remaining committed to integrity and community values.
Post Details
Job Start Date
Salary from 18000.00
Salary to 22000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required