Job Description

Job Title Personal Shopping Coordinator

Description

Our Clienteling Coordinator is responsible for developing client engagement solutions designed to elevate our client experience and improve our commercial results. Support and develop in-store activities that drive higher customer engagement sales, retention and client base Schedule and accommodate in-store and virtual appointments and follow ups Ensure the CRM database is updated regularly, new and existing clients information are complete Reinforces bonds with regular clients and engages new clients Assist personal shoppers when clients in store Facilitate pre-orders and send payment links Create style & mood boards for clients based on occasions, preferences, and budget Analyze client segments in order to support key stakeholders drive better target sales initiatives Ensure global tools, gifting, relevant initiatives are implemented to support the store in driving a consistent yet relevant client interaction Formulate and manage the annual client engagement calendar and budgetWhat you'll need to succeedMinimum of 3 years experience in a similar roleSolid personal shopping skillsStrong social relationships andcommunication skillsStrong Microsoft office skills (Outlook, PowerPoint and Excel)Flexible with working hours Market trends, brands & product knowledgeWhat we can offer youWith us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day. We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,

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