Job Description

MISSION
In charge of recommending the right education organization, piloting the omnichannel education strategy, measuring efficiency and educational excellence.
KEY RESPONSIBILITIES

• PERFORMANCE

- Sets up and coordinates the omnichannel education plan with the brands
- Deploys omnichannel education model based on client's segmentation (online, offline)
- Defines the right organization (educators & freelancers)
- With provided tools (BRIGHT)analyzes the quantitative & qualitative education KPIs and re-adapts the education strategy
- Builds an annual omnichannel O+O education plan in coordination with the various actors (Brands, Key Accounts education, regional education managers)
- Organizes and orchestrates alignment meetings between teams, brands and trade teams
- Responsible for analyzing education activity and making recommendations
- Proposes, pilots and analyzes relevant education indicators
- Analyzes and makes recommendations from headquarters dashboards on Access, LPS & social media
- Proposes, management and analysis of KPis for bonuses related to the activity
- Reports education analyzes to inter teams
- In charge of Education P&L shift

• ORGANIZATION

- Defines the right organization (educators & freelancers)
- Organizes freelancers' strategy & management

• COLLABORATION

- Works with BI Team to allocate BI time for Education KPIs tracking

• MANAGEMENT

- Reports to PPD Education Director
KEY INTERACTIONS WITH

• Country education management
• National, regional Field Education manager
• Educators, Business experts
• Sales teams
• Brands, Activation teams

SKILLS
Budget management
Data driven decision making
Resources planning
Reporting / Business Intelligence software
Community management
People Development
Performance enablement
Activation excellence
Adapted communication
Advocacy strategy design
Beauty services activation
Digital platform & tech ecosystem
Coaching conversations
Expertise-Based trust building
Professional beauty technique
Professional centric activation

Skills Required