Performance & Brand Media Manager

Dubai, United Arab Emirates

Job Description

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Job Title: Performance & Brand Media Manager

Department: Marketing

Function: Infiniti

Legal Entity: Infiniti

Location: Dubai

Type of contract: Manager, EVP-6

Direct Manager: DGM Marketing

Mission & Main Objectives
  • To lead Media strategy on a brand and performance level; driving innovation, brand elevation and first-class paid-media customer journeys.
  • To Guide the Retail Advertising & SM Media Section Manager is their role

Main tasks and responsibilities (Including team management if any):
  • Brand
    • Development of media launch strategy in line with BP per nameplate
      • Car line launch/sustain Investment
      • Experiential/Activation Investment
      • Aftersales/ CPOV Investment
    • Development of clear KPI\'s in line with OAO reporting
  • Performance
    • Clear understanding of all Digital Media Channels: SEM, Programmatic-buy, Digital, Social, Video
    • Development of clear performance media strategy inline with BP per name plate
    • Development of clear KPI\'s in line with purchase funnel expectation to support retail sales target
    • Work closely with NSC\'s to ensure lower funnel ROI in line with Performance strategy
    • Manage and drive the CDP to ensure proper delivery of ROI
    • Drive media efficiencies and improve overall performance
    • Needs to have a strong understanding of ad technologies and be able to drive innovation in ad-tech and performance media.

  • Retail Marketing:
    • Be the main point of contact for all retail communication.
    • Drive and align strategy and calendar of activities with all local NSCs to maximise brand and business performance on both ATL and Tactical fronts.
    • Clear understanding of all NSC marketing campaigns, all retail offers and KPIs.
    • Regular tracking of NSC campaign performance towards leads, footfall and sales.
    • Ensure integrated approach to INFINITI Middle East/NSC communications and streamlining NSC marketing plans ensuring an alignment with OEM
    • Continuous coordination, approval, support and governance of NSC Marketing Activities.
    • Ensure all NSC campaigns are in-line with INFINITI brand guidelines.
    • Ensure all media plans are being sent to the regional office, provide support and recommendation on the right media channel selection in line with the campaign objective.
    • Assist in optimizing NSC campaigns to deliver higher quality leads.
    • Conduct weekly calls with all markets to track performance and understand market-specific performance on leads, footfall and sales.
    • Provide action plans to course-correct if necessary.
    • Conduct market visits and competitor showroom visits to have a comprehensive understanding of NSC campaigns vs. competitors.
    • Work with NSCs on Adhoc Projects to promote sustained profitability at NSC; e.g. Run-Out / Recovery plans, local activations.
    • Ensure cross functional governance and synergies with Sales, Product, After Sales, DND and other departments.
    • Drive regular reviews with the markets to drive performance and alignment with the regional office i.e. Regional Marketing updates, regular status calls with the NSCs...
    • Develop Brochures for the full car-line up as per SOS dates together with agencies, product and global teams.

  • Other
    • Manage the media agency relationship
    • Manage the NSC relationships
    • Share monthly Media strategy NSC\'s and align on holistic media strategies
    • Manage media budget in line with BP
    • Work cross functionaly with the sales organization to ensure that any optimization to the plan is done proactively vs reactively
    • Work closely with Aftersales/ CPOV to develop campaigns and support growth of the disciplines.
    • Work closely with the CRM & CX team to ensure alignment on optimization of investment to customers
    • Regular and ad-hoc reporting to management & global stakeholders

  • People
    • Work closely with Creative/ Media retail & social section manager to ensure delivery of KPI\'s in line with the Brand and Performance
    • Work closely on developing clear and quantifiable KPI\'s in line with the team members career development plan.
    • Work closely in supporting and mentoring the team member to ensure their success in their respective role
  • Budget
    • Responsible for handling all media FMI budget & reporting
    • Ensuring spends are in-line with BP targets

BACKGROUND & SKILLS REQUIRED
  • 5-8 yrs experience
  • Experience in the Middle East
  • Experience in Automotive
  • Previous experience in Media Agencies is a plus
  • MS Office, mainly PPT & Excel (advance)
  • Knowledge of SEM, Programmatic, Social Media, Customer Data Platform, Dynamic Creative Optimization
  • Results-oriented
  • Strategic thinking
  • Problem-solver
  • Confidently manage multiple stakeholders
  • Ability to explain complex media strategies to internal & external partners.
  • Presentation skills
  • Ability to manage a team

Minimum Education

University degree in Marketing / Communications

Language Requirements

Fluent in Business English/ Arabic

Dubai United Arab Emirates

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Job Detail

  • Job Id
    JD1575557
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned