Job Description

Job Summary The People & Culture Operations Manager will lead and develop the HR operational function providing professional expertise and services across the group. They are responsible to identify and support the design and execution of the HR Operations framework. Developing and implementing strategies to resolve a broad range of complex issues across the group and to provide an efficient and effective HR Operations service. Managerial responsibilities

• Managing, motivating & mentoring the teams
• Convey organizational strategy to the team, set departmental objectives/KPIs and provide leadership direction to achieve goals & to develop a culture of continuous improvement.
• Forecast workforce requirements for the section and propose the same to reporting manager.
• Takes a lead role in building a strong management culture with the team; spends time coaching team members, identifying skills and opportunities for development; provides advice and guidance when issues arise.
• Interviewing and screening candidates for her hires.

Core Responsibilities:

• Design user-friendly processes, guidelines, effective utilisation of HRIS, working closely with IT & HRIS support officer to implement digital solutions and ensures regular assessments and improvements to the HRIS.
• Implement automation in delivering experience and efficiencies and drive improvements in HRIS & ensure it is compliant with data protection laws.
• Collaborating with all The Board to develop SLAs and to ensure new or changed HR products, services, processes, or policies are communicated, planned, and implemented effectively across all the entities.
• Develop & implement all transactional standard operating procedures (SOPs) & monitor operational services, queries and feedback ensuring adequate timely response.
• Responsible for the input, implementation, and identification of problem areas for all HR transactions and service delivery processes and recommends solutions.
• Oversee and supervise the payroll functions across all entities, ensuring it is processed on time, accurately, and in compliance with government regulations.
• Partner with finance department to Identify and recommend updates to payroll processing software, systems, and procedures.
• Review present HR Policies, Procedures, systems, data & documentation to analyse the improvements & oversee the audit process to ensure that the organization fulfils governmental obligations of compliance.
• Develop our reporting and analytics capabilities, making sure we have robust and clean data to extract and generate insight to share with management, to drive key business decisions & HR planning cycles.

Requirements:

• A university graduate in Human Resources or equivalent from a recognized university.
• 5 to 8 years of relevant work experience.
• Knowledge and experience in employment law, compensation, HR operations, payroll, HRIS, HR analytics, policies and procedures.
• A high level of written and verbal communication skills.
• An enthusiastic attitude, with a result-oriented and pro-active mindset.
• Ability to solve complex issues and design HR operational processes.
• Demonstrated ability to serve as a subject matter expert in the HR operations field and to provide leadership and direction to the HR operations function.
• Ability to coach and lead a small team.
• Ability to work collaboratively across the People & Culture function and within the organization.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Human Resources Information Systems (HRIS).

Job Type: Full-time Salary: AED8,000.00 - AED12,000.00 per month