Manage multiple delinquent accounts for credit and debt collection efforts.
Proactively follow up with clients/customers to collect overdue payments via phone calls, emails, or official correspondence.
Review and reconcile customer accounts to ensure accuracy in billing and payment records.
Maintain accurate records of payment follow-up activities and communications and prepare and submit regular reports on payment status, overdue accounts, and collection progress to the management team.
Handle questions or complaints.
Build and maintain strong relationships with customers to facilitate payment processes.
Language: English, Hindi, Malayalam
Job Type: Full-time
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