Patient Services Associate

United Arab Emirates, United Arab Emirates

Job Description

Key Responsibilities:
Greet and assist patients, visitors, and families in a professional manner
Register patients, verify insurance, and collect required documentation
Schedule, confirm, and manage patient appointments
Answer phone calls, respond to inquiries, and route messages appropriately
Process billing, payments, and handle basic financial transactions
Maintain accurate patient records and update information as needed
Coordinate with clinical and administrative staff for smooth operations
Uphold confidentiality and comply with healthcare policies and regulations
Requirements:
High school diploma or equivalent (associate degree preferred)
Previous experience in healthcare administration or customer service is an advantage
Knowledge of medical terminology and health insurance processes preferred
Strong communication and interpersonal skills
Proficiency in computer systems, scheduling software, and MS Office
Ability to multitask, stay organized, and work in a fast-paced environment
Commitment to patient confidentiality and professionalism

Skills Required

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Job Detail

  • Job Id
    JD2223557
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned