Patient Experience Manager Job in BPO Plus

Patient Experience Manager

Doha, DAW, QA, Qatar

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Job Description

Develops projects which deliver sustained longer term patient experience improvements based on a comprehensive analysis of strategies and objectives. Ensures alignment of projects with CPESE objectives. Establishes processes and procedures to facilitate program management and project accomplishments. Develops projects plans, bringing together information on projects, resources, timescales, monitoring and control. Oversee multiple system redesign and service delivery improvement projects. Manage and direct project support staff attached to individual projects. Deliver projects according to a standardized project management framework and pre-determined timelines to ensure integration of projects and systems. Ensure that programs are integrated into hospital business plans and service delivery operations. Coordination and prioritization of resources across projects. Mitigation of risks through appropriate planning. Effective financial management of programs against budget allocations.
Job Type: Full-time

Pay: QAR10,000.00 - QAR12,000.00 per month

Education:

Bachelor's (Required)
Experience:

graduation health professional : 4 years (Required) * Patient Centered Care Program: 1 year (Required)

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