Patient Coordinator
United Arab Emirates, United Arab Emirates
Job Description
Patient Coordinator | Al Futtaim Aesthetics| Healthcare
JOB PURPOSE:
The Patient Coordinator is responsible for providing the highest level of customer service and support to the day-to-day clinic operation to ensure a seamless client experience.
KEY ACCOUNTABILITIES:
Customer Service
JOB PURPOSE:
The Patient Coordinator is responsible for providing the highest level of customer service and support to the day-to-day clinic operation to ensure a seamless client experience.
KEY ACCOUNTABILITIES:
Customer Service
- Greet clients and create a warm and welcoming environment
- Provide information on services and schedule meetings where necessary with the Client Relations Consultants for further information on treatments offered, i.e. hair transplant and aesthetic procedures
- Manage all incoming clients and phone calls in a professional manner
- Ensure the highest level of customer service is provided at all times
- Introduce clients to the treating specialist at the time of their appointment
- Ensure the clinic is neat and tidy at all times
- Manage the clients and waiting area in an effective and professional manner
- Manage all incoming phone calls in a professional manner
- Schedule all client consultations and appointments
- Manage the daily schedule of the clinic and all bookings
- Ensure all Clinic Staff are continuously advised and updated on appointments, cancellations and any rescheduled appointments
- Ensure all paperwork is prepared, recorded and filled accordingly
- Perform any adhoc duties as required to assist in the daily clinic operation
- Ensure all client information is kept confidential and any sensitive information is protected at all times
Bayt
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Job Detail
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Job IdJD1570081
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned