We are looking for a friendly, organized, and experienced
Patient Coordinator
to be the face of our clinic and ensure an exceptional client experience from the moment they walk in.
Key Responsibilities:
Greet and assist patients in a warm and professional manner
Schedule and confirm appointments (walk-ins, calls, WhatsApp, online)
Provide information on services such as Botox, Fillers, PRP, Mesotherapy, etc.
Maintain accurate and up-to-date patient records
Handle payments, invoices, and POS systems
Follow up with patients pre- and post-treatment for satisfaction and retention
Coordinate with medical staff to ensure smooth patient flow
Upsell treatments, packages, and promotions as appropriate
Maintain cleanliness and presentation of the reception and waiting area
Requirements:
Minimum 1-2 years experience in a similar role (preferably in an aesthetic or medical clinic)
Excellent communication skills in English (Arabic is a plus)
Presentable and customer-service oriented
Familiar with CRM systems, appointment booking platforms & social media engagement
Ability to multitask and work in a fast-paced environment
Knowledge of aesthetic treatments is an advantage
We Offer:
Attractive salary + commission on sales and upsells
Training and professional development opportunities
A supportive and modern working environment
Opportunity to grow with a new and expanding clinic
Job Type: Full-time
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