Job Description

Location:

Jumeirah 3

:

We are seeking a dedicated

Patient Coordinator (Arabic Speaker)

with at least

one year of experience in a medical center

. The ideal candidate will serve as a key point of contact for patients, ensuring a smooth patient journey from inquiry to treatment while maintaining high standards of customer service and coordination.

Key Responsibilities:

Greet and assist patients in person and over the phone in

Arabic

(English is an advantage) Coordinate patient appointments, treatments, and follow-ups with medical staff Explain medical services, procedures, and treatment plans to patients Support doctors and nurses by coordinating patient flow and documentation Assist patients with, billing queries, and required forms Maintain accurate and confidential patient records in the system Handle patient concerns and complaints professionally and escalate when required Follow up with patients regarding appointments, treatments, and satisfaction

Requirements:

Minimum

1 year of experience

as a Patient Coordinator in a

medical center or healthcare facility

Fluency in

Arabic

(spoken and written); English communication skills preferred Strong interpersonal and customer service skills Knowledge of healthcare operations, patient scheduling, and insurance processes Basic computer skills and experience with clinic management systems Ability to work in a fast-paced medical environment

Preferred Skills:

Experience in medical or aesthetic centers Knowledge of DHA healthcare regulations (an advantage) Professional appearance and patient-focused attitude

Experience Required:

Minimum 1 year in the same role within a medical center or healthcare facility

Job Types: Full-time, Contract