Job Description

Job Title Patient Administrator

Description

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Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All official vacancies are advertised on the Mediclinic career website and candidates are advised to visit the site to confirm the validity of vacancies.
Closing date:
Number of positions: 1
Recruiter name: Xanthe Hay
Reference number: 34240
Workplace Type:
Mediclinic Parkview Hospital | Dubai | United Arab Emirates
MAIN PURPOSE OF JOB
To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role
KEY RESPONSIBILITY AREAS
To effectively and efficiently manage the patient appointment scheduling and registration process
To effectively and efficiently manage the medical insurance process and other related tasks
Effectively manage the billing and cash up process
To consistently meet customer service expectations by improving the quality of patient service
REQUIRED EDUCATION
Essential: Completed secondary school education (Grade 12)
Desired: Tertiary Diploma or Bachelor's Degree preferably within the fields of medical science, finance / accounting
REQUIRED EXPERIENCE
Essential: 2-3 Years' experience in a customer services role, preferably in the healthcare industry
Desired: Experience in a Contact Centre or Healthcare environment
REQUIRED JOB SKILLS AND KNOWLEDGE
Computer literacy and proficiency in MS Office applications
CRM (customer relations management) software applications
Hospital information systems
Knowledge of company policies and emergency codes
Knowledge of medical insurance terminologies and process
Medical terminology and procedures
Numerical literacy
Patient scheduling and registration processes
All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family
Become a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.

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