Job Description

Job Category: Administration
:
Key Accountabilities
Managing Patient Experience
Specific Responsibilities for this Role
Great customer entering establishment.
Answer patients' queries, provide relevant information to patient about insurance companies procedures and policies.
Count money in cash drawers at the beginning of shift to ensure that amount is correct.
Compute and record totals of transactions.
Collecting cash as per payment slip.
Track the correct service with price as per request by the doctor.
Receive payment by cash, cheque, credit card and vouchers.
Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.
Issue receipt & detailed summary of bills.
Resolve customer complaints.
Updating in patients bills.
Informing interim In -patient billing summary to patient daily
Submitting daily claim forms and related documents to accounts.
Submitting previous day collecting to accounts.
Compiling and maintaining of reports and records
Responsibilities:
Key Accountabilities
Managing Patient Experience
Specific Responsibilities for this Role
Great customer entering establishment.
Answer patients' queries, provide relevant information to patient about insurance companies procedures and policies.
Count money in cash drawers at the beginning of shift to ensure that amount is correct.
Compute and record totals of transactions.
Collecting cash as per payment slip.
Track the correct service with price as per request by the doctor.
Receive payment by cash, cheque, credit card and vouchers.
Verify the insurance card validity, coverage and approval status. Check doctors and patients signature on the claim form.
Issue receipt & detailed summary of bills.
Resolve customer complaints.
Updating in patients bills.
Informing interim In -patient billing summary to patient daily
Submitting daily claim forms and related documents to accounts.
Submitting previous day collecting to accounts.
Compiling and maintaining of reports and records
Qualifications:
Minimum Qualification & Experiences
Bachelor's Degree - Any discipline or related fields. Master's degree will be an advantage.
Two years minimum of experience.
Knowledge of insurance billing procedure.
Knowledge of principles and practices of bookkeeping.
Knowledge in using computer and related software applications
Extreme organization skills
Communication, interpersonal skills as applied to interaction with co- workers, supervisor and customers.

Skills Required