Founded in 2018, Skyports is at the forefront of the Advanced Air Mobility revolution, developing and operating cutting-edge infrastructure for electric air taxis and leveraging drone technology to transform business operations across industries.
Our business is split into two key areas:
Skyports Infrastructure
plays a vital role in the Urban Air Mobility ecosystem, designing, building, owning, and operating vertiports that enable eVTOL operators to take off and land in cities around the world.
Skyports Drone Services
uses drones to streamline logistics, capture data, and enhance operational efficiency, with a focus on rural deliveries, surveying, surveillance, and maritime services.
With our presence in this dynamic, high-growth industry, there has never been a more exciting time to be part of our mission to reshape the future of air mobility.
The Role:
Provide frontline passenger support in line with Skyports terminal experience for our air operator partners. This customer-facing role ensures smooth passenger experiences from check-in through boarding.
Key Responsibilities:
Customer Service:
+ Provide frontline passenger support and assistance
+ Conduct passenger validation and verification
+ Handle passenger enquiries and requests professionally
Check-in Operations:
+ Process flight check-in procedures
+ Collect and verify baggage and passenger weights
+ Initiate passenger seat allocation
+ Confirm passenger compliance with prohibited items policy
Documentation:
+ Maintain accurate passenger records
+ Process passenger documentation and requirements
+ Coordinate with other vertiport staff as required
About You:
Excellent customer service skills
Experience in aviation, hospitality, or transportation preferred
Strong attention to detail
Multilingual abilities advantageous (Arabic Preferred)
Good command of spoken and written English
Computer proficiency
Professional appearance and communication skills
Valid security clearance (or ability to obtain)
What We Offer:
Competitive salary and benefits package.
Opportunity to work in an innovative and growing industry.
A collaborative and dynamic work environment with ample opportunities for professional development..
How to Apply:
If you're passionate about Vertiports Operations and keen to be part of a pioneering company that is changing the future of transportation, we would love to hear from you. Please submit your CV and a cover letter outlining your experience and why you're a great fit for this role.
Skyports is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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