Job Description

Job description:

Job Purpose

Deliver seamless and memorable event experiences for clients by efficiently managing party bookings, providing exceptional customer service, and overseeing a range of creative and operational aspects, ensuring every event is a success.

Key Responsibilities:

1.

Event Planning and Coordination

Coordinate, Oversee and Participate in events at the assigned centre. Collaborate with clients to Identify the client's requirements and expectations for each event. Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order. Plan and execute events, ensuring alignment with company standards. Handle administrative duties such as maintaining records, updating databases, managing calendars, and preparing reports for management or clients. Ensure a diverse and engaging range of entertainment options ensuring that result of the event is successful and memorable for everyone. Be ready to lend a hand with additional tasks when colleagues in are unavailable, ensuring a seamless workflow and strong team support.
2.

Client Interaction and Communication

Communicate directly with the customers throughout the event planning process to learn requirements and goals Coordinate guest list and vendor specifications and ensure all parties understand relevant information and details. Serve as the main point of contact for all stakeholders, including clients, vendors, attendees, and speakers. Maintain open lines of communication, update stakeholders about event details and changes, and answer inquiries and concerns. Perform post-event tasks promptly such as meeting with clients to ensure satisfaction and also documenting issues and resolutions.
3.

Promotion & Customer Service

Conceives of and assembles creative and innovative event themes and attractions to enhance event experiences and goals. Handle creative requests, sending email campaigns and design visually appealing e-invites by co ordinating with the Marketing team. Offer assistance to clients, maintain customer satisfaction, and ensure a positive experience.
4.

Finance and Logistics Management

Manage day-to-day administrative work such as issuing invoices, collecting payments and ensure accuracy in financial transactions. Negotiate contracts with vendors to acquire necessary services and activities for events while meeting budgetary objectives. Manage logistics of event setups, tear down, and follow-up processes also including coordination with the operations team. Set up tables, chairs, and decorations for an inviting event space.

Location:

Dubai & Sharjah

Industry Exposure:

Edutainment, Education, Hospitality, Entertainment

Knowledge:

Event Management Customer Relationship Management Cultural Awareness Local Event Regulations Venue Knowledge Client Preferences Holiday and Cultural Celebrations Local Trends Multilingual Communication Logistics Crisis Management

Skills:

Client Communication, Conversion & Response Customer Service Orientation Cultural Sensitivity and Understanding Communication & Influencing Skills Documentation & Presentation Skills Event Execution Analytical Skills & Attention to detail Standardization Implementation Vendor Coordination Collaboration & Networking Inventory Management Multitasking Integrity & Ethical Conduct Stress Management
Job Type: Full-time

Pay: AED3,500.00 - AED4,000.00 per month