Job Description

Job Title Parts Advisor

Salary 2,500 AED (per month)

Description

Parts Advisor | Al Futtaim Auto Center| Mussafah

Overview of the role

First point of contact in the Parts department for customer inquiries, Ensure effective personal and telephonic communication with customers, service advisors and technicians regarding charges, approvals and negotiations.

What you will do

• Execute assigned jobs according to established work standards, specifications andrequired time
• Maintain the discipline of the service establishment, safe and clean work area through strict adherence of company rules, regulations and procedures
• Keep up with new technology, work procedures, time standards and relevant technical know-how to maintain or improve work productivity and quality.
• Perform other tasks assigned by immediate superior or manager, if necessary
• Contributes to team effort by accomplishing related results as needed
• Maintain & update the parts prices
• Arrange parts on the requisition of Team Leaders/Technicians
• Maintains electronic and/or paper records of the Parts Ordering/Receiving & other related documents.
• Perform all duties and responsibilities mentioned in the related business SOPs
• Comply with the ALAC Quality Management System and participate with organization's improvement activities
• Carry out work with care ensuring not to endanger the life either of themselves or others by theirs acts or omissions whilst complying with health and safety requirements of the company and preventing any harm to the environment.

Skills

Required skills to be successful

• S.S.C/College Graduate
• 3-5 yrs in a reputed automobile industry in similar role

What equips you for the role

• Read, Write and Speak English fluently. Preferably can speak Arabic, is computer literate.
• Possess communication skills (personal & distant), dynamic by nature and well groomed / presentable personality with a positive attitude towards Customer Service, building good company image

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