to manage relationships with current property owners and engage with potential new owners. This role requires strong communication skills, problem-solving abilities, and a hands-on approach to handling owner requests, property maintenance approvals, and financial feedback.
Key Responsibilities:
Act as the primary point of contact for existing property owners, addressing booking updates, expenses, maintenance approvals, and service requests.
Provide timely feedback and resolutions to owners inquiries and concerns.
Handle inbound inquiries from potential owners, explaining services, fees, and business opportunities.
Support business development efforts by identifying and engaging new potential owners.
Ensure high levels of satisfaction among demanding owners through responsive and efficient communication.
Requirements:
Strong customer service and relationship management skills.
Ability to multitask and handle urgent requests.
Experience in property management, hospitality, or a related field is a plus.
Excellent verbal and written communication skills.
This role requires someone who is quick-thinking, resourceful, and able to manage high expectations with professionalism.
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