Outlets Director Restauration
Marrakech, Morocco
Job Description
Le Movenpick Hotel Mansour Eddahbi – Palais des congrès – Marrakech Is currently looking for Outlets Director
Role Summary The Outlet director is responsible for the profitability of the outlet. He/She performs outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back-office support. He/She manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/She oversees the recruitment, training and motivation of staff. He/She maintains high standards of quality control, hygiene, health and safety in the dining area. Tasks
your experience and skills include:
To find out more about the ACCOR Group, our Culture and Beliefs, then why not visit us at : https://careers.accor.com/
Role Summary The Outlet director is responsible for the profitability of the outlet. He/She performs outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back-office support. He/She manages inventories, interacts with customers, wait staff and support employees to maximises revenue generation and enhance the customer experience. He/She oversees the recruitment, training and motivation of staff. He/She maintains high standards of quality control, hygiene, health and safety in the dining area. Tasks
- Administer purchasing and receiving procedures.
- Analyse service quality and customer satisfaction.
- Conduct staff performance assessment process.
- Contribute to innovation process within own scope of work in the business unit.
- Facilitate compliance with legislative and regulatory requirements.
- Foster service innovation.
- Identify and establish internal and external stakeholder relationships.
- Implement loss/risk prevention.
- Lead team to implement change.
- Manage and implement business continuity plans.
- Manage compliance with food and beverage hygiene policies and procedures.
- Manage cost and quality controls.
- Manage crisis situations.
- Manage food and beverage operations.
- Manage guest service.
- Manage site/outlet and equipment maintenance.
- Manage the customer experience.
- Manage training.
- Monitor income and expenses.
- Optimise workforce for service excellence.
- Relevant background suggests Bachelor or master’s degree in hospitality,
- 4-6 years of experience in F&B in similar
- Fluent in English both written and spoken. Other languages are a plus
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Experienced in using IT systems on various platforms
- Strong communication skills
your experience and skills include:
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
To find out more about the ACCOR Group, our Culture and Beliefs, then why not visit us at : https://careers.accor.com/
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Job Detail
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Job IdJD1443893
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMarrakech, Morocco
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EducationNot mentioned