Job Description

Job Title Customer Service Officer

Description

We are hiring a capable Outlet Cashier to join our vibrant team at The Cove Rotana Resort - Franchised in Ras al-Khaimah.
Growing your career as a Full Time Outlet Cashier is an amazing opportunity to develop competitive skills.
If you are strong in communication, cooperation and have the right mindset for the job, then apply for the position of Outlet Cashier at The Cove Rotana Resort - Franchised today!

We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Outlet Cashier you are responsible for cashier's house fund and its safekeeping, whereby your role will include key responsibilities such as:

• Ensure that a check is made and recorded in the POS system for every food & beverage sale in the outlet
• Ensure that a check is made and recorded in the POS system for any meals consumed by employees or any service offered to guests as complimentary or entertainment
• Enter opening and closing check number used in his / her shift in the Night Auditors logbook, ensure that checks are used serially and all the checks are accounted for
• Open a guest check in the POS system, punching orders, splitting and transferring tables, settling checks as cash, room charge, credit card or city ledger
• Prepare cashier's summary and tally it with Micros (POS) reading at the close of his / her shift
• Print and tally transaction list from credit card machines with physical check and Micros reading
• Prepare deposit envelope, write the deposit amount in cashier's deposit sheet and drop the envelope in the Front Office safe depository, in the presence of a witness, who has also signed the witness column of the cashier's deposit sheet.

Skills

Education, Qualifications & Experiences

You should have a diploma / degree in hotel management or accounting and previous experiences within a hotel environment. Good English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.

Knowledge & Competencies

The ideal candidate will be dedicated, courteous and a self motivator along with a positive attitude. You are a strong team player, enthusiastic and flexible, while possessing following additional competencies:

Understanding the job
Teamwork
Teamwork
Taking Responsibility
Recognizing Differences
Adaptability
Customer Focus
Company Benefits:
? Excellent benefits
? Company offers career progression opportunities
? Advantageous package

You have applied correctly

A message has been sent to the employer, you are going to receive the reply soon. Good luck!

You have applied correctly

The request has been sent correctly. However, we have seen that your resume is incomplete. We highly recommend you to fill it to let the employer know you. These are the fields you have empty: