experienced Store Manager/Optometrist with a valid DHA license
, strong commercial skills, and a passion for customer service. You'll lead daily operations, drive sales, and manage a high-performing team in a flagship retail environment.
Responsibilities:
Operation:
Lead all pre-opening activities and ensure readiness of the store.
Manage daily store operations and address operational challenges promptly.
Ensure store presentation and visual merchandising meet brand standards.
Coordinate marketing activities, new product launches, and in-store events in collaboration with Head Office.
Oversee stock levels, inventory management, and supplier coordination.
Handle all store maintenance and liaise with mall management and service providers.
Performance
Monitor and drive store KPIs on a daily, weekly, and monthly basis.
Identify growth opportunities and implement strategies to maximize profitability.
Produce regular sales and performance reports for senior management.
Ensure financial accuracy and proper documentation of all store transactions.
Stay informed on market trends and competitor activity to stay ahead of the curve.
Customer Experience
Ensure exceptional customer service aligned with brand standards.
Address escalated customer concerns with professionalism and efficiency.
Support sales team during peak hours and special events as needed.
Team Leadership
Communicate company strategy clearly and effectively to the team.
Lead by example to build a motivated, high-performing workforce.
Provide onboarding, training, and continuous development for all team members.
Foster a positive, respectful, and performance-driven work culture.
Hold weekly team meetings to align goals and share updates.
Requirements
Minimum
3 years as a store manager in a luxury optical store
Qualified
Optometrist with DHA license
Background in optical retail is a strong plus.
Proven leadership with a track record in driving sales and team performance.
Experience in
store pre-openings
is a plus.
Resilient, flexible, and adaptable in a fast-paced environment.
Fluency in English is required; additional languages (Arabic or European) are an advantage.
Passionate about fashion, trends, and lifestyle.
Job Type: Full-time
Experience:
* Store Manager/Optometrist: 5 years (Preferred)
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