Operations Supervisor
Dubai, United Arab Emirates
Job Description
Responsibilities:
Monitor and improve Rider Performance and Compliance
Lead Rider Recruitment for all the zones in allocated cities
Responsible for assessment of any internal fleet promotions
Lead a Team of Rider Team Leaders and Rider Coordinators
Manage rider roster with proper allocation of shifts/breaks/off-days etc
Supervises rider onboarding and training schedule with Rider Trainer
Inventory management and usage compliance of Rider equipments
Groom rider quality (behaviour, appearance, professionalism, presentational etc)
Setting up a performance improvement plan to improve performance of low performing riders
Reduce rider complaints originating from customers
Requirements: Bachelor's Degree 4-5 years of experience in food/grocery tech industry is highly preferred Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus. Influencer and a negotiation with good public speaking and presentation skills People management skills: Experience of managing bigger group of people Benefits Yearly Two Way Ticket Insurance Free Accommodation Transportation
Monitor and improve Rider Performance and Compliance
Lead Rider Recruitment for all the zones in allocated cities
Responsible for assessment of any internal fleet promotions
Lead a Team of Rider Team Leaders and Rider Coordinators
Manage rider roster with proper allocation of shifts/breaks/off-days etc
Supervises rider onboarding and training schedule with Rider Trainer
Inventory management and usage compliance of Rider equipments
Groom rider quality (behaviour, appearance, professionalism, presentational etc)
Setting up a performance improvement plan to improve performance of low performing riders
Reduce rider complaints originating from customers
Requirements: Bachelor's Degree 4-5 years of experience in food/grocery tech industry is highly preferred Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc Strong communication skills, both written and verbal. English and Urdu is a must. Arabic is a plus. Influencer and a negotiation with good public speaking and presentation skills People management skills: Experience of managing bigger group of people Benefits Yearly Two Way Ticket Insurance Free Accommodation Transportation
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Job Detail
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Job IdJD1454709
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned