Operations Supervisor Car Rental
Dubai, United Arab Emirates
Job Description
- Ensure to have effective communication with corporate clients/ Individual clients, prepare / open / Close / rental agreement timely and accurately including RTA upload (Within 3 Hours)
- Timely vehicle delivery/collection to / from the customer in a good condition, and Ensure VCR is properly filled out and signed by the customer while delivering / collecting of vehicles
- Timely collection of rental charges /excess charges, and traffic fines from the customer as and when the agreement is closed.
- Responsible for the handover of the vehicles to the fleet department.
- Timely coordination with GM, operations, finance, and sales manager in order to provide SOP.
- Responsible to provide training to the team members.
- Ensure to monitor non-rental charges including, traffic fines (Tracking and update the fines on the same day), toll (Every 3 days update), damages, Fuel and excess mileage etc (Closure of agreement) and inform the customers / collect the due in a timely manner.
- Ensure to have a daily follow-up on the payment with the customer as applicable and share the daily report with the management.
- Responsible to verify the received vehicles from the rental department and share the QC report with the concerned.
- Responsible to maintain the vehicles as per the service schedule.
- Responsible to maintain the vehicle in damage-free condition by coordinating with the service center.
- Responsible for vehicle registration and renewal.
- Responsible for GPS and Immobilizer installation.
- Daily provision of ready vehicles in early morning.
- Ensure the force collection takes place on the same day as the request from the customers/aggregators.
- Manage all the delivery agents rental, fleet, and recovery agents.
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Job Detail
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Job IdJD1487318
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned