Operations Officer
United Arab Emirates, United Arab Emirates
Job Description
Operations is responsible for handling all operational activities for ruya bank. The unit handles operational activities that support the entire customer lifecycle, including but not limited to account onboarding, payments, card and chequebook delivery, card operations, reconciliation, and finance operations.
\xc2\xb7 Support on processing and review activities, including but not limited to reviewing account opening documents, performing account maintenance activities, processing payment requests, monitoring card delivery trends.
\xc2\xb7 Managing adhoc customer escalations as and when it comes from senior management.
\xc2\xb7 Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.
\xc2\xb7 Managing payments related activities using FTS and other core systems.
\xc2\xb7 Simultaneously manage multiple operational responsibilities while exercising a strong ability to multitask.
Rectify any process gaps fix through collaboration with colleagues from other functions
\xc2\xb7 Support on processing and review activities, including but not limited to reviewing account opening documents, performing account maintenance activities, processing payment requests, monitoring card delivery trends.
\xc2\xb7 Managing adhoc customer escalations as and when it comes from senior management.
\xc2\xb7 Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.
\xc2\xb7 Managing payments related activities using FTS and other core systems.
\xc2\xb7 Simultaneously manage multiple operational responsibilities while exercising a strong ability to multitask.
Rectify any process gaps fix through collaboration with colleagues from other functions
Bayt
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Job Detail
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Job IdJD1646049
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned