Operations Officer

Maroc, Morocco

Job Description

Job Summary: To ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders. Key Responsibilities and Deliverables:
Effective analysis and reporting
  • Action/administer the structured schedule for all necessary reporting
  • Screen operational reporting needs to ensure quality
  • Generate and analyse reports to identify exceptions
  • Assist with feedback on reporting when necessary
  • Assist with Time in Motion studies where required and consolidating and analysing data
  • Ensure operational reporting analysis, when required

Effective operational systems
  • Maintain applicable databases
  • Ensure regular meetings are held to discuss systems and processes
  • Suggest and communicate recommended enhancements
  • Collaborate with systems users and developers to ensure problems are resolved
  • Conduct pre-launch systems checks
  • Assist with the efficient roll-out of new software
  • Support software users when necessary
  • Monitor systems implementation and usage and identifying exceptions and escalate appropriately
  • Ensure records are kept regarding assurance checks and training
  • Compile and submit reports for auditing purposes and implement suggestions
Effective administration
  • Order new equipment as and when required
  • Support Operations on repairs processes for equipment maintenance
  • Provide ongoing information regarding relevant policies, processes and procedures
  • Conduct regular required audits
  • Capture project-specific data and ensure quality and accuracy

Effective self-management
  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
  • Demonstrate consistent application of internal procedures
  • Plan and prioritise, demonstrating abilities to manage competing demands
  • Demonstrate abilities to anticipate and manage change
  • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
Effective administration
  • Order new equipment as and when required
  • Support Operations on repairs processes for equipment maintenance
  • Provide ongoing information regarding relevant policies, processes and procedures
  • Conduct regular required audits
  • Capture project-specific data and ensure quality and accuracy

Effective self-management
  • Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
  • Demonstrate consistent application of internal procedures
  • Plan and prioritise, demonstrating abilities to manage competing demands
  • Demonstrate abilities to anticipate and manage change
  • Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
Key Competencies: Organisational commitment Teamwork & collaboration Critical thinking Agility Performance & results driven Continuous growth & improvement Resilience & stress management Service excellence Analysis & problem solving Planning & prioritisation Quality & detail excellence Communication
Minimum Qualifications: Graduate / PG / Certification (Systems, MIS or BI tool)
Minimum Experience: IT experience is essential 3-5 years’ experience in a Business Support / analytical environment preferably within FMCG

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Job Detail

  • Job Id
    JD1443549
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Maroc, Morocco
  • Education
    Not mentioned