Job Summary: To ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders. Key Responsibilities and Deliverables: Effective analysis and reporting
Action/administer the structured schedule for all necessary reporting
Screen operational reporting needs to ensure quality
Generate and analyse reports to identify exceptions
Assist with feedback on reporting when necessary
Assist with Time in Motion studies where required and consolidating and analysing data
Ensure operational reporting analysis, when required
Effective operational systems
Maintain applicable databases
Ensure regular meetings are held to discuss systems and processes
Suggest and communicate recommended enhancements
Collaborate with systems users and developers to ensure problems are resolved
Conduct pre-launch systems checks
Assist with the efficient roll-out of new software
Support software users when necessary
Monitor systems implementation and usage and identifying exceptions and escalate appropriately
Ensure records are kept regarding assurance checks and training
Compile and submit reports for auditing purposes and implement suggestions
Effective administration
Order new equipment as and when required
Support Operations on repairs processes for equipment maintenance
Provide ongoing information regarding relevant policies, processes and procedures
Conduct regular required audits
Capture project-specific data and ensure quality and accuracy
Effective self-management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
Effective administration
Order new equipment as and when required
Support Operations on repairs processes for equipment maintenance
Provide ongoing information regarding relevant policies, processes and procedures
Conduct regular required audits
Capture project-specific data and ensure quality and accuracy
Effective self-management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Demonstrate consistent application of internal procedures
Plan and prioritise, demonstrating abilities to manage competing demands
Demonstrate abilities to anticipate and manage change
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs
Minimum Qualifications: Graduate / PG / Certification (Systems, MIS or BI tool) Minimum Experience: IT experience is essential 3-5 years’ experience in a Business Support / analytical environment preferably within FMCG
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