Operations Officer

Dubai, United Arab Emirates

Job Description

JOB PURPOSE: Accountable for maintenance, modification, coordinating and Delivery of Retail Documentations / Marketing materials to Channel Partners and internal stakeholders for business continuity and new process deployments.
JOB DESCRIPTION:

  • Maintain, organize & follow up on the stock of all marketing materials;
  • Coordinate & get necessary internal & external approvals for amendments of marketing materials & forms;
  • Raise requests for re-printing & follow up on it;
  • Ensure all documentations within Retail channels is in line with MetLife guidelines;
  • Maintain the department quality KPI’s and TAT ensuring client satisfaction;
  • Ensure the delivery of required materials to the Agencies, bank partners & brokers in the agreed TAT;
  • Ensure full compliance with internal controls within company's standards audit requirements;
  • Document translation to Arabic as and when required.
  • Creation, modification and release of Memos per MetLife standards when required.
QUALIFICATIONS, EXPERIENCE, & SKILLS
  • Graduate
  • Microsoft Office tools
  • Fluency in English and Arabic
  • Adobe Pro Document Modifications
  • Knowledge of Design tools is an advantage.

COMPETENCIES & QUALIFICATIONS REQUIRED:
  • Moderate knowledge of Retail Insurance, and transactions.
  • Strong knowledge of relevant regulations.
  • Basic management skills.
  • Strong communication skills

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Job Detail

  • Job Id
    JD1439328
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned