Job Description

Job Req Number: 70624 Time Type: Full Time Core Accountabilities

Oversees all aspects of Freight and custom brokerage procedures. Oversees documentation activities with customer & agent of the import & export operations. Arrange transportation for daily deliveries shipments. Provides technical expertise to staff on all matters relating to Freight and custom brokerage. Provides value added services to existing and potential clients. Monthly profit and statistical reports; ensures billing & payables are kept up to date. Responsible for selection of carriers, transporters & routing of shipments. Ensures the accuracy of documents movement with related departments. Oversees the representation of a positive organizational image and builds excellent relations. Efficiently updates, maintains database and related records pertaining to the job Appropriate monitoring, reporting, communication and liaison. Provides regular update to the Line Manager. Process volume overflow shipments in dept. daily to ensure customer satisfaction. Creation of Job Files Updates System with the Proof of Delivery. Ensures the costing and billing activities are performed efficiently. Handling freight RFQ's and pricing on behalf of sales team. Carrier interaction, bookings, documentation preparation, negotiation rates with airlines / carriers/vendors calculates rate quotations to customers & agents. Responsible for the coordination of shipments internationally, both Import and Export, negotiates rates and providing a superior level of customer service. Coordinates with other departments related to routine job activities.

Performance Indicators (Facilitation & Customer Satisfaction): Shipment Delivery & Tracking Client Satisfaction Reporting & Record Maintenance Team Building Global and CW1 KPI

Personal Specification:

Education - Bachelor's Degree or equivilant

Experience - 3 years' experience in Freight Forwarding (Preferable).

Skills Fluency in English Strong Organizing skills & Attention to detail Very good knowledge in using Microsoft Office (Word & Excel). DSV - Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.