MEBS Facility Services is a trusted name in integrated facilities management, delivering high-quality solutions across residential, commercial, and hospitality sectors. We are looking for a results-driven and experienced
Operations Manager
to oversee our
security
,
housekeeping
, and
lifeguard
operations. The ideal candidate will be responsible for driving operational excellence, ensuring compliance, and maintaining service standards across all client sites.
Key Responsibilities:Security Division:
Lead and manage security operations across all assigned sites in compliance with UAE laws and SIRA regulations.
Recruit, train, schedule, and supervise licensed security staff.
Conduct routine audits, risk assessments, and security drills.
Maintain proper documentation including licenses, deployment records, incident reports, and emergency protocols.
Coordinate with government authorities, emergency services, and clients during critical incidents or escalations.
Housekeeping Division:
Oversee daily housekeeping services in commercial and residential properties.
Develop cleaning schedules, inspection checklists, and quality control procedures.
Ensure adherence to hygiene, safety, and client standards.
Manage inventories and procurement of cleaning materials and consumables.
Lifeguard Division:
Supervise recruitment, certification, and deployment of qualified lifeguards.
Ensure lifeguard operations comply with local safety regulations and industry best practices.
Monitor pool safety measures, first-aid readiness, and emergency protocols.
Liaise with property management teams for pool inspections and HSE compliance.
Operations & Team Management:
Ensure seamless coordination across all three divisions for optimal service delivery.
Monitor KPIs, SLAs, and contractual obligations with regular reporting to senior management and clients.
Lead a multidisciplinary team, driving high standards in performance, professionalism, and customer service.
Plan staffing, resource allocation, and shift management as per operational requirements.
Ensure compliance with all Health, Safety & Environmental (HSE) regulations.
Reporting & Systems:
Utilize CAFM or facility management software to monitor job assignments, attendance, and work orders.
Generate monthly operational, financial, and compliance reports.
Maintain thorough documentation for audits, certifications, and client presentations.
Requirements:
Minimum 5 years of experience in a similar operations management role in the UAE, covering :
security, housekeeping, lifeguard services
.
SIRA Manager Certification
- Mandatory.
Valid UAE Driving License
- Mandatory.
Strong leadership, planning, and crisis management skills.
Knowledge of UAE laws related to labor, safety, and security.
Proficiency in MS Office and facility operations systems (e.g., CAFM, CMMS).
Excellent communication and client relationship skills.
What We Offer:
Competitive salary and performance-based incentives.
Career growth within a well-established and expanding FM company.
A supportive and multicultural team environment.
Job Types: Full-time, Permanent
Expected Start Date: 25/07/2025
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