Role Summary: The Operations Manager is a key leader in the organization, responsible for overseeing and optimizing day-to-day operations to ensure efficiency and effectiveness. There role will involve managing teams, streamlining processes, and implementing strategies to enhance overall operational performance.
Position Location: Dubai, UAE Reporting to: Managing Director/CEO
Main Duties & Responsibilities:
Lead, mentor, and motivate operational teams to achieve high levels of performance.
Foster a collaborative and positive work environment.
Evaluate and enhance operational processes to improve efficiency and reduce costs.
Implement best practices and continuous improvement initiatives.
Optimize the utilization of resources, including personnel, equipment, and technology.
Ensure adequate staffing levels to meet operational demands.
Establish and maintain quality control standards for operational processes.
Monitor and address deviations from established quality benchmarks.
Work closely with the finance department to develop and manage operational budgets.
Monitor expenditures and implement cost-saving measures.
Identify and address any issues that may impact operations.
Identify operational risks and develop strategies to mitigate them.
Implement contingency plans to ensure business continuity.
Generate regular reports on operational performance, key metrics, and KPIs.
Analyze data to identify trends and areas for improvement.
Collaborate with other departments to ensure seamless communication and coordination.
Communicate operational objectives and updates to the leadership team.
Ensure compliance with industry regulations and standards.
Stay informed about changes in regulations that may impact operations.
Qualifications & Skills:
Bachelor\xe2\x80\x99s degree in Business Administration, Operations Management, or a related field.
Proven experience in Real Estate operations management or a related role.
In-depth knowledge of Real Estate operations and industry best practices.
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Effective communication and interpersonal skills.
Knowledge of the Real Estate specific regulations and best practices.
Willingness to work flexible hours as needed.
Ability to handle pressure and make decisions in fast-paced environments.