Operations Manager
Ras al-Khaimah, United Arab Emirates
Job Description
Our client from hospitality industry is seeking to hire a Operations Manager for their unit in Ras Al Khaimah.
Summary:
As an Operations Manager you will be responsible for the day-to-day operations of the hotel overseeing every aspect to ensure smooth operations and maximum profit. Provide leadership and strategic planning to all departments in support of hotel\xe2\x80\x99s service culture, maximize operations and guests\xe2\x80\x99 satisfaction. Regularly perform benchmarking exercises, industry research and advise management on new trends and how the Hotel should respond to changing market conditions.
Job Responsibilities:
Working Days: 6 days a week
Job Location: Ras Al Khaimah
Summary:
As an Operations Manager you will be responsible for the day-to-day operations of the hotel overseeing every aspect to ensure smooth operations and maximum profit. Provide leadership and strategic planning to all departments in support of hotel\xe2\x80\x99s service culture, maximize operations and guests\xe2\x80\x99 satisfaction. Regularly perform benchmarking exercises, industry research and advise management on new trends and how the Hotel should respond to changing market conditions.
Job Responsibilities:
- Manage the full management and operation of the hotel and all departments such as manpower, housekeeping, security, public relations, marketing, sales and other services.
- To look after the sales and marketing of the company with the aim to increase the revenue percentage of the company.
- Increasing the current OTA\xe2\x80\x99s rating
- Corporate client handling and take part in new client acquisition along with the sales marketing team whenever required.
- Develop and implement hotel operating controls, SOP\xe2\x80\x99s, policies, procedures and service standards.
- Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
- Brand Management of the company.
- Maintain a constant contact with the in house guests. Ensure their comfort, satisfaction and requirements are met and if any, work to resolve their issues/complaints as quickly and efficiently as possible.
- Responsible for the maintenance of the hotel both internally and externally and to ensure optimal use of the asset.
- Maintain a company culture that encourages top performance and high morale.
- Working as an ambassador for the brand and the company.
- Bachelors Degree in any vertical
- 5+ years of experience in handling day to day hotel operations.
Working Days: 6 days a week
Job Location: Ras Al Khaimah
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Job Detail
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Job IdJD1614537
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:10000 per month
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Employment StatusPermanent
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Job LocationRas al-Khaimah, United Arab Emirates
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EducationNot mentioned