Job Description

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Amer Center - Operations and Business Development Manager - Dubai

About the Role

We are a well-established service provider in Dubai specializing in Amer centers and typing services, with a strong focus on efficient, client-centric operations. As we expand our offerings to include business setup services, private notary services, and enhanced corporate solutions, we're seeking a dynamic Operations and Business Development Manager to drive growth, optimize daily operations, and forge strategic partnerships. This role is pivotal in exponentially increasing our revenue through innovative strategies and hands-on leadership. If you're a proactive, high-energy professional with a proven track record in the UAE's government services sector, this is your chance to lead transformative change in a thriving business.

Key Responsibilities

Oversee and streamline day-to-day operations of our Amer centers and typing centers to ensure seamless service delivery, compliance, and efficiency. Develop and implement sales strategies to boost revenue, including upselling existing services and introducing new lines such as business setup consultations, private notary services, and expanded corporate packages. Identify and cultivate partnerships with key stakeholders, including government entities, corporate clients, and industry networks, to expand our client base and service portfolio. Analyze market trends in the UAE services sector (e.g., immigration, labor, and domestic worker services) to spot opportunities for growth and competitive advantage. Lead initiatives to enhance corporate workstreams, such as tailored solutions for businesses in visa processing, labor permits, and notary attestations. Monitor performance metrics, prepare reports on sales, operations, and revenue growth, and adjust strategies to achieve exponential targets. Collaborate with teams to train staff, improve processes, and integrate new services while maintaining high standards of customer satisfaction. Act as a hands-on leader, troubleshooting issues in real-time and driving proactive improvements across all centers.
Requirements and Qualifications

Proven experience (minimum 5+ years) in managing or working within Amer centers, Tadbeer centers, and Tasheel centers in the UAE. In-depth knowledge of UAE government regulations, including visa and immigration processes (via GDRFA), labor laws (via MOHRE), domestic worker services, business licensing (via DED), and notary/public attestation procedures. Strong background in business development, sales, and partnership building, with a demonstrated ability to increase revenue in service-oriented industries. Expertise in operational management, including process optimization, team leadership, and compliance with UAE standards (e.g., ISO certifications if applicable). Familiarity with digital tools for service management, such as CRM systems, online portals for government submissions, and analytics software for tracking sales and performance. Excellent communication and negotiation skills, with fluency in English and Arabic (additional languages like Hindi/Urdu a plus for client interactions). Must be highly proactive, energetic, and results-driven - we're looking for someone who thrives in a fast-paced environment, takes initiative without micromanagement, and is committed to excellence. Lazy or passive approaches won't fit our dynamic team. UAE residency and valid driving license required; immediate availability preferred.
What We Offer

Opportunities for professional development in a growing company with exposure to new service lines. Comprehensive benefits including health insurance, annual leave, and end-of-service gratuity as per UAE labor law. A collaborative work environment in the heart of Dubai, with potential for flexible hours.
If you're an ambitious leader ready to elevate a successful business to new heights, apply now! Send your CV and a cover letter outlining your relevant experience to [your email address] with the subject line "Operations and Business Development Manager Application." Only shortlisted candidates will be contacted.

We are an equal opportunity employer and encourage applications from qualified UAE nationals and expatriates.

Job Type: Full-time

Pay: AED5,000.00 - AED15,000.00 per month