Job Description

Job Title: Operations Manager
Reports To: CEO
Direct Reports: OPS Team
Working Schedule: 6 days per week (Monday - Saturday)
Job Overview:
The Operations Manager is responsible for overseeing daily operations, including inventory management, logistics, returns, and quality control. The role ensures efficiency, cost-effectiveness, and high customer satisfaction while maintaining seamless communication across departments.
Key Responsibilities:

• Operations Management: Oversee production, warehousing, and logistics to ensure timely product delivery and cost optimization.
• Inventory & Supply Chain: Manage inventory levels, stock control, returns, and supplier relationships.
• Team Leadership: Lead, mentor, and develop the operations team to enhance performance and collaboration.
• Quality Control: Ensure product quality meets company standards and regulatory requirements.
• Process Improvement: Identify and implement strategies to improve operational efficiency and reduce costs.
• Health & Safety Compliance: Maintain safety standards and ensure regulatory compliance.
• Cross-Department Communication: Facilitate clear communication between operations and other departments to ensure smooth workflows and resolve potential conflicts.

Qualifications:

• Education: Bachelors degree in Operations Management, Business Administration, or a related field.
• Experience: Minimum of 3 years in operations management, preferably in manufacturing or the lighting industry.
• Skills: Strong leadership, problem-solving, and inventory management skills, with the ability to drive efficiency and continuous improvement.

Skills Required