Job Description

Position:

Operations Manager - Fast Food Restaurant Chain (F&B Sector)

Location:

Doha, Qatar

Nationality:

Arabic

Job Summary:

We are looking for an experienced and dynamic

Operations Manager

to oversee and manage multiple outlets of a

fast food restaurant chain

in Doha. The ideal candidate should have strong experience in restaurant management, team leadership, and operational excellence within the

F&B industry

.

Key Responsibilities:

Operational Management:

Oversee day-to-day operations of all fast food outlets to ensure efficiency and profitability. Maintain brand standards, food quality, and hygiene in line with company and local regulations. Monitor workflows and ensure smooth coordination between kitchen, service, and delivery teams.

Team Leadership & Training:

Recruit, train, and develop restaurant managers and staff. Conduct performance reviews and implement development plans. Build a culture of teamwork, motivation, and accountability.

Sales & Financial Management:

Track daily, weekly, and monthly sales performance. Develop strategies to increase sales and profitability. Manage budgets, food costs, and inventory to maximize efficiency. Ensure proper cash handling and financial reporting.

Customer Experience:

Ensure top-quality customer service and handle customer feedback professionally. Implement programs to enhance satisfaction and brand loyalty. Maintain service consistency across all outlets.

Inventory & Supply Chain:

Supervise procurement, stock levels, and supply chain operations. Work with suppliers to guarantee quality and timely deliveries. Reduce waste and control costs through proper inventory management.

Marketing & Business Development:

Coordinate with the marketing team on promotions and local campaigns. Analyze market trends and competitor performance. Support new outlet openings and expansion projects.

Health, Safety & Compliance:

Ensure compliance with Qatar's food safety and health regulations. Conduct regular audits to maintain hygiene and safety standards. Implement corrective and preventive measures promptly.

Reporting & Strategy:

Prepare periodic operational and financial reports for management. Recommend process improvements for productivity and service quality. Contribute to strategic planning and long-term business goals.

Requirements:

Arabic Nationality (Mandatory)

Based in

Doha

Qatar

Bachelor's Degree in Hospitality, Business Administration, or related field

5-8 years of experience

managing operations in a

fast food or casual dining restaurant chain

Strong leadership, communication, and analytical skills Fluent in Arabic and English Ability to multitask and work under pressure
Job Types: Full-time, Permanent