Operations Manager (construction / Building Materials)

Dubai, DU, AE, United Arab Emirates
Mailbox Smart Services
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Job Description

The Operations Manager will oversee and streamline all operational activities across sales, projects, and logistics to ensure efficient delivery of products and services to key clients. This role will work closely with the sales and project teams to support strategic client relationships, maintain service excellence, and drive overall business performance.

Key Responsibilities



Oversee day-to-day operations, ensuring smooth coordination between

sales, projects, logistics, and customer service

teams. Support the

Key Accounts team

in executing client requirements, project delivery schedules, and service commitments. Plan and manage

resources, materials, and manpower

to meet project timelines and client expectations. Monitor and improve

operational efficiency, cost control, and service quality

. Develop and implement

standard operating procedures (SOPs)

to ensure consistent service delivery. Track and review

project and order progress

, identifying risks or bottlenecks and implementing corrective actions. Coordinate with

suppliers, subcontractors, and logistics partners

for timely material availability and delivery. Prepare and analyze

operational reports, budgets, and performance dashboards

for management review. Ensure all operations comply with

company policies, safety standards, and legal regulations

. Foster a culture of

teamwork, accountability, and continuous improvement

across all operational functions.

Requirements



Bachelor's degree in

Civil Engineering, Business Administration, or related field

. Minimum

10 years of experience

in

operations management or project coordination

within the

construction or building materials

industry. Strong understanding of

sales operations, client servicing, and project execution workflows

. Excellent leadership, planning, and organizational skills. Proven ability to collaborate with

sales, project, and commercial teams

to achieve operational excellence. Strong communication and problem-solving skills. Proficiency in

MS Office

; ERP systems knowledge is an advantage.

Knowledge of the UAE market

and local regulations preferred.
Job Type: Full-time

Pay: Up to AED20,000.00 per month

Application Question(s):

* Do you have client handling experience in construction or building materials industry?

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Job Detail

  • Job Id
    JD2127487
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned
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