Operations Manager
Job Description
Job Position - Operations Manager
Company Name - eMinds
Location: Ajman, UAE
Salary: AED 18,000
Department: Service Management - Business Operations
Type: Full-time
Customer operations, service delivery, and support functions. From managing KPIs and SLAs to driving customer-centric strategies, you'll ensure services run seamlessly and customers remain delighted.
Key Responsibilities:
Lead onsite customer operations & team performance
Define strategy & align Etisalat services with customer needs
Manage incidents, problems, and service level agreements
Oversee suppliers, projects, and continual service improvement
Skills & Qualifications:
5-6 years in service management/delivery
Bachelor's in Engineering/IT
Mandatory: CCNA, PMP, ITIL Foundation (OSA/SS preferred)
Strong leadership & relationship management
Skills Required
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD2155228
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:DH 18,000 per month
-
Employment StatusPermanent
-
Job LocationAjman, United Arab Emirates
-
EducationNot mentioned