Job Description

Job Summary

The Operations Executive - Fleet Supervisor is responsible for managing day-to-day fleet and rider/driver operations for delivery services. The role ensures on-time delivery performance, vehicle availability, rider compliance, cost control, and adherence to safety and company policies.

Key Responsibilities

Supervise daily delivery fleet operations (bikes/cars/van riders) Allocate vehicles and riders based on delivery demand and schedules Monitor rider attendance, productivity, and delivery performance (KPIs) Ensure vehicles are operational, road-worthy, and compliant with traffic regulations Coordinate vehicle maintenance, servicing, and breakdown support Track fuel usage, mileage, repairs, and fleet operational costs Manage delivery delays, route issues, and emergency operational situations Handle accidents, traffic fines, insurance, and incident reporting Maintain accurate records of vehicles, riders, licenses, permits, and documents Coordinate with HR for onboarding, training, discipline, and offboarding of riders Ensure rider compliance with safety standards, uniforms, and delivery SOPs Prepare daily, weekly, and monthly operational and fleet performance reports

Skills & Competencies

Strong leadership and team management skills Hands-on knowledge of delivery fleet operations Good communication and problem-solving abilities Ability to work under pressure and in fast-paced environments Strong organizational and reporting skills Proficiency in MS Excel and delivery/fleet tracking systems Knowledge of local traffic laws and delivery platforms (preferred)

Qualifications & Experience

Diploma or bachelor's degree in operations, Logistics, or related field 1-2 years of experience in delivery operations or fleet supervision Experience managing bike/car delivery riders is highly preferred Valid driving license (UAE preferred) Interested candidates may submit their CV to hiren.patel@1885.ae
Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month