Job Description

Job Title Operations Director

Description

Our client is a privately owned investment business based in Dubai with a diverse range of projects and businesses in it's growing portfolio. As part of their rapid growth they are currently looking to hire an Operations Director to work with the Group CEO to oversea operations activities within it's business units and shared services units.
The job holder will be responsible for the development of the group's operations strategy, in collaboration with the Group CEO, and facilitate its implementation and roll-out across the Group's operations and the various subsidiaries. Guided by the group's vision and strategic goals, the job holder is expected to establish operational controls, administrative and reporting systems and procedures aimed at achieving operational efficiency, financial strength, and the mitigation of various business risks. The Operations Director will also be responsible for overseeing all customer-focused activities (customer care and professional services), quality assurance, Management Information Systems (MIS), and product/service management at the Group and SBU/SSBU levels.
Duties:
- Work closely with the Group CEO to develop strategic plans and accomplish operational goals set by the Board of Directors.
- Collaborate with the management team towards the development and implementation of strategic plans aimed at establishing the operational infrastructure to accommodate the envisioned rapid growth objectives of the Organization.
- Establish mechanisms that would provide for the measurement of the effectiveness and efficiency of all processes against relevant benchmarks.
- Responsible for capital planning and expenditures of the organization's operations related aspects.
- Monitor the effectiveness of the Quality Management System, collect data for analysis and make recommendations for continuous process improvements.
- Direct the development of the Management Information Systems (MIS) to support ef

- Bachelor's degree from a reputable university (Engineering, business, Finance, Economics) post-graduate degree preferred (business or finance).
- 10-12 years of working experience, a minimum of 5 of which in a General Management role in the GCC with P&L responsibility.
- Experience in Quality Assurance or Lean Six-Sigma or Quality Management
- Must be based in the GCC. Applicants currently outside of the GCC will not be contacted
- Fluent English is essential

About The Company

Mackenzie Jones Middle East has decades of HR, Marketing, Finance & Accounting, Sales, Secretarial & Business Support, Management Consulting and Engineering recruitment expertise. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.
So we always listen, constantly learn, occasionally challenge and frequently advise. It's all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.
We're growing rapidly because people appreciate our honesty, commitment and results.
Areas of specialties we recruit for are: Human Resources, Finance & Accounting, Marketing, Sales, Secretarial & Business Support, Executive Search, Banking & Financial Services, Management Consulting and Engineering.

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