The Operations Controller (OC) is responsible for functional oversight of all actions and decisions within the Network Control Centre (NCC) and for all flight operations including Irregular Operations (IRROPS). The OC works with representatives of all departments in the NCC to maintain a safe and timely schedule
KEY ACCOUNTABILITIES
Key Activities
1. Monitor all flights to ensure flydubai network integrity.
2. Align flying programme in line with operational and maintenance requirements.
3. Exercise operational control and flight supervision. Decide on initiation, continuation, diversion, and cancellation of flights due to operational or environmental factors.
4. Arrange and coordinate the re-routing and/or re-planning of flights as necessary.
5. Provide guidance and assistance to all the NCC personnel and contract service providers dealing with technical/mechanical defects and any other aircraft support services issues.
6. Co-ordinate with Flight Dispatch to provide quick flight planning assistance when desired by the Commander of an aircraft.
7. Perform daily analysis of all operational delays across the flydubai network.
Minimum of 5 years\xe2\x80\x99 experience, airline operations preferred
Knowledge / Skills
Knowledge of CAP371
Flight planning is advantageous
Ability to decipher weather reports and NOTAMS
Knowledge of aircraft performance
Certificate / License
Current GCAA/FAA Flight Dispatch Licence or the ability to meet the requirements of GCAA CAR PART II is preferable. This includes training certificates in the following subjects Air Law, Performance, Meteorology, CRM, Navigation, Principles of Flight.
Additional Requirements
Employee must be willing to work shifts \xe2\x80\x93 both dayshifts and nightshifts.
Exercise of operational control and flight supervision. In the interest of safety the Operations Control Senior Officer is responsible for the initiation, continuation, diversion, and cancellation (termination) of flights due to operational or environmental factors.
CORE COMPETENCIES
Customer Focus
Team work
Effective Communication
Personal Accountability & Commitment to achieve
Resilience and Flexibility (Can do attitude)
ISR Requirements Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day to day business operations.
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