Department LINEN CRAFT


Applications are invited for the position of Operations Assistant

Reports To \xe2\x80\x93 Duty Officer
Location \xe2\x80\x93 Dubai

Roles and responsibilities

Prepare, Edit and coordinate the operational document for Team leaders & Team members
Ensure permanent communication of changes upstream, downstream when appropriate
Achieve the administrative tasks of the team (Rostering, training follow up\xe2\x80\xa6)
Maintaining regular liaison with Administration, Warewash, Equipment, Transportation, Airside Logistics to ensure proper communication at all times with regards to catering uplift and special services.
Ensure that all catering handling staff follow the laid down hygiene and quality standards and improve staff awareness in general handling
Ensure that set standards and specifications are maintained and liaise with the senior staff in charge / on duty whenever problems arise and advise them if non conformities are or cannot be corrected in order to decide upon the appropriate action.
Improve staff awareness in controlling menu specification, by referring to menus and photos continuously during the work.
Ensure that quality records are correctly maintained and passed to divisional head\xe2\x80\x99s for verification and follow up (TBT, stock & damaged data entry, offload figures\xe2\x80\xa6)
Report whenever laid down hygiene procedures are disregarded by staff.
Apply the Quality Policy and Quality System established in accordance with ISO 9001: 2000 international standards and execute his/her responsibilities according to

Skills and Competencies

Higher Secondary Certificate Qualification or equivalent qualification.
Experience in Airline catering company or large volume production facility in food specification and airline equipment.
Excellent English language verbal and written communication skills and interpersonal skills.
Able to work and perform under significant pressure in a 24/7 working environment.
Strong planning and organisational skills with the ability to multi-task and manage time effectively.
Demonstrated ability to supervise a team of people.
Ability to read Galley Loading Plans and interpret their use.
Ability to read and understand menu details as supplied by the customer.
Ability to interact with customer\xe2\x80\x99s local representatives and respond to their requests for information and support.